Copyright Notice

All images and product photography featured on this website are the exclusive property of One Collective Studios and are protected by intellectual property laws. Unauthorized use, reproduction, or distribution of these materials for any purpose, including the sale of counterfeit goods, is strictly prohibited without express written permission. For inquiries regarding the use of our images, please contact us at contact@onecollectivestudios.com.

Security

To protect your personal information, the One Collective Studios store uses the Stripe Payment Gateway and SSL certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can check the security status by clicking the padlock icon that appears in the URL bar of your browser when SSL is activated.

Disclaimer

One Collective Studios aims to keep the website operational at all times; however, this cannot be guaranteed. We also cannot guarantee that all products shown will be available at the time you place your order. If an item you ordered is no longer available, you will be contacted via email shortly after placing your order.

Due to the color settings on your device, the colors of products shown in the images on the One Collective Studios store may differ slightly from their actual colors. We cannot be held responsible for any such discrepancies.

Price Changes

One Collective Studios reserves the right to adjust product prices. Prices during the ordering process are valid throughout that specific transaction.

Payment

The One Collective Studios store accepts payments by Visa, MasterCard, American Express, and Euro Card. The full payment amount is charged upon dispatch of your package. Credit card payments are processed through our partner Stripe, ensuring all transactions are encrypted and 100% secure. We also accept payments via PayPal.

Shipping Charges

Shipping costs will be added to your order. Please refer to the One Collective Studios store's shipping rates for details on specific charges.

Currencies

One Collective Studios cannot be held responsible for any currency fluctuations or exchange rates applied by banks when converting EUR, USD, or GBP into other currencies.

Uncollected Packages

One Collective Studios does not cover shipping costs for uncollected packages.

Contact Information to Customer Service

If you have any questions, please contact Customer Service at contact@onecollectivestudios.com.

Feedback and Complaints Policy

We welcome any feedback on our service to help us improve. We strive to resolve any issues quickly and fairly. If you have a complaint about our service, please email our Customer Service Team clearly stating your concern. We aim to respond within a few working days, either with a resolution or a timeline for resolving the issue.

One Collective Studios B.V.
Company Registration Number: 95199829
VAT No. NL867038238B01

Tweede Moordrechtse Tiendeweg 20
Gouda, 2809NC
Netherlands

© 2024, One Collective Studios

PLEASE DO NOT RETURN ANY ITEMS TO OR USE THIS AS A CONTACT ADDRESS